Returns & Exchanges

At Mentality, we want you to feel confident in every piece you wear. If your selection doesn't meet your expectations, we offer a seamless 30-day return and exchange window for all unworn apparel with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original mailer.

• 3.
  Drop Off Package

  Hand over your return package to any authorized carrier location, ensuring you obtain a receipt for tracking purposes.

• 4.
  Receive Refund or Exchange

  After our quality team inspects the returned items, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.